SXYFIT Studio
SXYFIT Studio (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our website, funnels, forms, and services.
We may collect personal information including:
Name
Email address
Phone number
Address (if provided)
Fitness goals and preferences
Responses to assessments and forms
Payment and billing information (if applicable)
Communication records (SMS, email, and support messages)
We only collect information that is reasonably necessary for our business functions.
We collect personal information when you:
Submit forms via our website or funnels
Register for trials, memberships, or classes
Communicate with us via SMS, email, or social media
Make payments or bookings
Interact with our marketing campaigns or advertisements
Where reasonable and practical, we collect personal information directly from you.
We collect and use your information to:
Provide fitness services, classes, and memberships
Manage bookings and account access
Communicate with you regarding services and updates
Send marketing and promotional messages (you may opt out at any time)
Improve our services and customer experience
Comply with legal obligations
We do not sell your personal information.
We may disclose your information to:
Service providers assisting our operations (e.g. CRM, booking, SMS systems such as GoHighLevel)
Payment processors
Professional advisers (e.g. legal or accounting services)
Regulatory or government authorities where required by law
All third-party providers are required to handle your information securely.
Some service providers we use may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.
We take reasonable steps to protect your personal information from:
Misuse
Interference
Loss
Unauthorised access, modification or disclosure
We use secure systems and access controls to safeguard data.
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.
To request access or correction, contact us using the details below.
We may send you marketing communications via SMS, email, or phone.
You can opt out at any time by:
Clicking “unsubscribe” in emails
Replying STOP to SMS messages
Contacting us directly
Our website may use cookies and tracking tools to:
Improve website functionality
Analyse traffic and performance
Support marketing and advertising efforts
You can disable cookies in your browser settings if you prefer.
If you believe we have breached your privacy or the APPs, you may contact us using the details below. We will investigate and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
SXYFIT Studio
[email protected]